Refund policy

Returns:

We take pride in our cookies. Occasionally we have an unsatisfied customer. If you are unhappy with your order and/or purchase, please notify us within 24 hours of delivery of your concern using our contact form. 

Unfortunately, we cannot provide refunds or exchanges for food items due to their nature.

If your product was not delivered because the shipping address you provided was incorrect or you were unavailable to accept the delivery and there was no safe location for the item, we are unable to issue a refund, and the product will be discarded.

If the courier made several delivery attempts without a successful pickup, and the item gets returned, we will not be able to offer a refund.